Check out our new Low Priority Support forums.  They were implemented to help with odds and ends questions that do not require immediate attention.  They will also eventually serve as a community where new customers or users can find answers from the "horse's mouth" so to speak.  So please start asking your questions and look forward to your answers.  All questions will be answered as our real world in the field technicians get the time.  These will be real solutions and answers by skilled techs that are in your offices.
So Go Now and Ask Empire Office Machines a question.

Always begin troubleshooting your Kyocera copier with some basics. Make sure correctly sized paper is in the paper trays. Make sure the copier has a fresh batch of staples as well. You can replace staples by opening the stapler cover, removing the stapler holder and inserting a new staple cartridge.

Make sure the copier is plugged into a working outlet. Try plugging the copier into a different outlet to verify whether the problem is with the copier or the outlet. Finally, make sure the copier is actually turned on and warmed up.

Make sure the glass is clean and free from dirt or fingerprints. If your copies are coming out fuzzy or unclear, it may indicate a dirty glass. Clean the glass regularly.

Finally, check your settings to verify you have selected the correct paper size and function for your copying job. Most Kyocera copiers have an LCD screen that will allow you to select different functions and settings. Play around with the settings until you get your desired output.

Most copiers manufactured today have a energy saving mode or "sleep mode" so you don't have to turn the device off at the end of the day. Leave the copier on and this will help dry out any moisture that may be present in the copier and on the paper inside of the copier. Also, this helps in the "warming up" process the copier has to go through before operating. Just make sure your copier is connected to a power line filter or surge protector in case of a power failure.

Keeping the copier paper away from moisture is one tip in maintaining your copier. Moisture in paper can cause the copier to jam. To prevent this from happening, seal any paper you open by placing the remaining paper in a plastic locking bag. Try to open and load the entire ream of paper only when the copier is almost empty. Also, keep all paper out of the light---light will cause the paper to yellow. 

Tech Solutions is a flyer that outlines the current deals in the technology sector.  You know that area that houses mice, key punchy items, things that print, music players, and other geeky stuff that makes life in the office unbelievably bearable each day.  
Is your mouse dragging?
Is your keyboard sticking?
Is your office silent and dull?
There is nothing like a new piece of tech stuff to brighten your day.  

There is a great link off on our website that allows your office to save some money.  The link is to the SmartDeals For the Office EasyFlip flyer.  These are the current monthly deals or specials you can save with.  So go to our website, www.EmpireOffice.net , and start saving today.